About Me

September 30th, 2009

http://www.linkedin.com/in/mikeswelsh

Summary

Head Shot

Head Shot

Responsibility for product development and release management of the expensewatch.com service. Designed and directed various aspects of the product life-cycle, customer research and usability, market segmentation and analysis, competitive intelligence as well as release management and research and development of new features and product expansion. Lead in efforts to expand and enhance product at all levels including but not limited to the products’ user experience, scalability, marketability and feature completeness.

Developed and implemented design methodology to enable most efficient use of resources.

Completed high-level use cases, facilitated business and functional requirements sessions as well as all aspects of experience design process.

Completed customer focus groups and product reviews with internal and external
clients.

Worked with marketing, development and sales on all areas of product development and support.

Mike Welsh’s Specialties:

Brand Marketing, User Experience, information design and architecture, graphic design, identity, advertising, search engine optimization, search marketing, product development marketing management.


Mike Welsh’s Experience

  • EVP Product Strategy and Management

    expensewatch.com

    (Privately Held; 11-50 employees; Financial Services industry)

    July 2006Present (3 years 3 months)

    Responsibility for product development and release management of the expensewatch.com service. Designed and directed various aspects of the product life-cycle, customer research and usability, market segmentation and analysis, competitive intelligence as well as release management and research and development of new features and product expansion. Lead in efforts to expand and enhance product at all levels including but not limited to the products’ user experience, scalability, marketability and feature completeness.

    Developed and implemented design methodology to enable most efficient use of resources.

    Completed high-level use cases, facilitated business and functional requirements sessions as well as all aspects of experience design process.

    Completed customer focus groups and product reviews with internal and external
    clients.

    Worked with marketing, development and sales on all areas of product development and support.

  • VP Marketing + User Experience

    Expensewatch.com

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    January 2004June 2006 (2 years 6 months)

    Responsible for all aspects of brand management, lead generation, search engine optimization, application interfaces, design and development of all external and internal facing materials.

    Developed programs and promotions to deliver maximum quality leads for lowest cost.

    Utilized design experience and marketing skills to deliver high quality well designed materials to create a balanced set of brand-managed business building solutions and experiences.

    Developed Webcast/Podcast strategies to deliver demand with in house production and hosting of all activities.

    SEO/SEM Techniques to improve organic results and effectively managed paid campaigns.

    Managed trade show attendance and participated in many panels and speaking engagements.

    Directed design, writing and PR teams in planning and execution of marketing activities.

  • Adjunct Faculty

    Katharine Gibbs School

    (Information Technology and Services industry)

    20032004 (1 year)

  • Sr. Design Manager Institutional Web Services

    Vanguard Group

    (Privately Held; 10,001 or more employees; Design industry)

    January 2001January 2004 (3 years 1 month)

    Sr. Design Manager,
    Managed info designers and info architects as well as writers to complete various large scale web applications for institutional lines of business including; web trading, retirement plan management as well as internal application migration to the web. Both current and future design process development and interdisciplinary team environment.

  • Creative Director + User Experience

    ActivityOne.com

    (Privately Held; 11-50 employees; Consumer Services industry)

    January 2000December 2001 (2 years)

    Build The ActivityOne brand. Concept communication strategies and materials for: the web site, venture presentations; consumer product reviews; event marketing and business development.

    Product design; UI design; user experience; information architecture; transaction logic and reporting. Assisted in marketing/sales planning efforts. Manage all creative properties including co-branding and marketing research. Implement design of site content. Develop working product within 60 days.

  • Art Director

    Universal Health Services

    (Public Company; 1001-5000 employees; UHS; Hospital & Health Care industry)

    19962000 (4 years)

  • Under Grad Design Student

    Drexel University

    (Educational Institution; 1001-5000 employees; Higher Education industry)

    September 1988June 1992 (3 years 10 months)

    Undergraduate Graphic Design Program.


Mike Welsh’s Education

  • Drexel University, BS ‘92


Additional Information

Mike Welsh’s Websites:

Mike Welsh’s Interests:

Juggling Inline Hockey Crayons

Mike Welsh’s Honors:

CoDiE Award Finalist; Expensewatch.com Best Financial Software Solution 2005
SiiA Selected Company to Watch, 2006 Industry Summit.

Kasina’s 2002 Institutional Plan Sponor Best Practices
Kasina’s 2003 Institutional Investors Sites Top 10 for Vanguard.com

Bronze Medal 1995
‘Center Stage’ logo
International Brand
Packaging Awards
(Hanson)


Published Work
Engine 46 restaurant identity Restaurant Graphics II
Rockport Publishing, Co.
(Hanson)

Gold Winner 1998
Brochure Series, Auburn Regional Medical Center, Auburn, WA
National Healthcare Marketing Report (UHS)

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