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	<title>M&#124;Welsh Design &#187; Customer Satisfaction</title>
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	<description>Common Sense is Not Common. Your Process Starts Here. Box0, get it right from the start.</description>
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		<title>Comcasperated, Brian Roberts if you can hear this&#8230;.listen, don&#8217;t react.</title>
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		<pubDate>Sat, 30 Jan 2010 22:24:29 +0000</pubDate>
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				<category><![CDATA[Training]]></category>
		<category><![CDATA[Bad Usability]]></category>
		<category><![CDATA[Comcast]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Fail]]></category>
		<category><![CDATA[User Experience Fail]]></category>

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